Conflicts are inevitable. There are several reasons that conflict may arise during supervision. Some of those reasons are a difference in personalities, learning styles, values and expectations, a lack of knowledge, and so forth. This being said, it is important to distinguish between a conflict and a problem.

It arises primarily from a clash of interests within groups and societies and between groups and societies. Conflicts also ensue as a result of the difference between the rate of change in the moral norms of a society and men’s desire, hopes, dissatisfactions and demands.

It helps in unifying a society or a group when some external aggression occurs. Conflict prevents the ossification of the social system by exerting pressure for innovation and creativity. Conflict plays a corresponding role in group organisation. Groups reach the maximum of unity and solidarity in overt conflict.

These factors could include:

• Threats of violence or actual violence.
• Overcrowding or lack of privacy.
• Verbal abuse.
• Dirty or untidy work space.
• Noise.
• Harassment.
• Continual crises.
• Lack of ability to influence the working environment.

To practice implementing these steps, remember a conflict you have experienced and think about how these steps could be adapted to help you respond to that situation.

• Don’t take it personally.
• Choose when and where to deal with the situation.
• Listen to the student.
• Check your perception.
• Select and explain your position.

10 things you can do to avoid conflict in your team

1. Listen first, talk second.
2. Set clear expectations.
3. Encourage collaboration.
4. Spend significant time on new projects and new hires.
5. Discourage gossip and gossipers.
6. Get to know the different personalities in your team.
7. Encourage friendships.
8. Don’t criticize, complain or blame.

Managing Teacher-Student Conflict

1. Don’t rush to save them. There’s nothing wrong with a little conflict.
2. Listen to their side of the story.
3. The other side of the story.
4. Encourage them to speak with the teacher.
5. Coach them to voice concerns.
6. Establish a working relationship.
7. Navigate through difficult situations.
8. Call in the reinforcements.