It asks that you “Do unto others as they would want done to them.” Basically, in simple terms, following The Platinum Rule means making sure you know how the people around you want to be treated.
Q. What is the negative Golden Rule?
The negative formulation of the golden rule states that you should not treat others in ways you would not want to be treated yourself. This suggests, for example, that if you don’t want people to say mean things to you, then you shouldn’t say mean things to them.
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Q. How do you use the Platinum Rule?
The Platinum Rule says we should do unto others the way they want us to do unto them. In other words, you have to treat people the way they want to be treated, not the way you want to be treated. That requires a little more effort.
Q. What is the platinum rule of customer service?
The “Platinum Rule” (“Do unto others as they would have you do unto them, not as you would have them do unto you)” is more tuned in to how your customers would like to be treated, rather than treating them as you would like others to treat you in a similar situation…and that can certainly vary from customer to customer …
Q. Why is the platinum rule important to customer service?
The Platinum Rule helps you be more empathetic, basing your interactions with a customer on their perspective, rather than yours. In essence, it’s just one more way we can make sure we are giving exceptional customer service!
Q. What is the 5 10 rule in hospitality?
Simply explained, the 10 and 5 Rule suggests that anytime a guest is within ten feet of a staff member, the staff member should make eye contact and warmly smile to acknowledge the oncoming guests.
Q. Why is the Platinum Rule important?
We’ve all heard of the Golden Rule, but in business, The Platinum Rule is even more important. Tony Alessandra asserts that The Platinum Rule, “Treat others the way they want to be treated,” recognizes what drives people is varied. You can’t control others, but you can control your actions.
