4. RECOGNIZING AN ETHICAL ISSUE (ETHICAL AWARENESS) The first step in understanding business ethics is to develop ethical issue awareness.
Q. When a commercial states that a product is superior to any other on the market the marketer risks accusations of?
trust. When a commercial states that a product is superior to any other on the market, the marketer risks accusations of: a. concealed facts.
Table of Contents
- Q. When a commercial states that a product is superior to any other on the market the marketer risks accusations of?
- Q. When Devon looked at what another employee was typing in order to get a password he committed?
- Q. Which of the following is not a benefit to businesses of engaging in voluntary responsibilities quizlet?
- Q. How does the government push businesses to act responsibly?
- Q. How does ethics contribute to customer satisfaction?
- Q. How important is ethics to customers?
- Q. What are ethics and why are they relevant to customer service?
- Q. How do you treat customers ethically?
- Q. Why does it pay to treat customers ethically?
- Q. How do ethical companies behave towards customers?
- Q. What is the difference between general principle and standard in APA ethics code?
Q. When Devon looked at what another employee was typing in order to get a password he committed?
Calculate the Price
| Principles are | specific and pervasive boundaries for behavior that are universal and absolute |
|---|---|
| When Devon looked at what another employee was typing in order to get a password, he committed | Shoulder surfing. |
| A company can be sued for discrimination if it | Uses age as a hiring or firing criterion. |
Q. Which of the following is not a benefit to businesses of engaging in voluntary responsibilities quizlet?
Which of the following is not a benefit to businesses of engaging in voluntary responsibilities? conflicts of interest.
Q. How does the government push businesses to act responsibly?
What can be (and has been) done to encourage ethical behavior in business? Government increasing regulations, trade association’s providing ethical guidelines for their members, and companies code ethics for their employees.
Q. How does ethics contribute to customer satisfaction?
Selecting the Right Products. Good ethics dictates that a salesperson should help customers find the most suitable product for their needs, not necessarily the one that results in the greatest revenue or highest profit margin for the company. Precisely meeting customer needs translates into higher customer satisfaction …
Q. How important is ethics to customers?
Ethics in customer dealings improves the quality of service and fosters positive relationships. Business ethics is about being able to differentiate between what is wrong and right and conduct all dealings based on what is right even when doing the wrong thing will reap richer benefits at least short term.
Q. What are ethics and why are they relevant to customer service?
To give a definition, customer service ethics are the moral principles that govern a company’s conduct with its customers, potential customers and ex-customers. They are based on a particular set of values relating to the question of what is “right” or “wrong.”
Q. How do you treat customers ethically?
The Customer Code of Ethics for a Great Service Attitude
- We Are Here Because of Our Customers.
- We Understand Our Customers Are Our Future.
- We Treat Customers Like Family.
- We Always Listen to Our Customers.
- We Work Hard to Solve Any Problems.
- We Maintain Positive Attitudes.
- We All Impact Customer Service.
Q. Why does it pay to treat customers ethically?
Why does it pay to treat customers ethically? The amount you make in profits from one unhappy customer can translate into a lot more lost because of missed repeat business. What are some important ethical questions to ask? Is it against the law?
Q. How do ethical companies behave towards customers?
Ethical behaviour with customers is about a transparent, honest and open relationship that a company would build with its customers. If customers have been deceived, misled or been subject to unethical conduct, their perception of other service providers and companies would tend to become negative.
Q. What is the difference between general principle and standard in APA ethics code?
The principles are intended as a guide to help inspire psychologists as they work in their profession, whether they are working in mental health, in research, or in business. The standards, on the other hand, are expectations of conduct that can lead to professional and legal ramifications when violated.
