Factors that will affect your occupancy rate include the season, weather, less favourable political or economic conditions or even a poorly positioned offer. While your average occupancy rate may be close to 100% on Saturdays, on Wednesdays, it may hover at 30%.

Explore 9 strategies to help increase hotel occupancy:

1. Adjust your marketing for periods of low demand.
2. Increase value with specials and packages.
3. Invest in guest services and staff training.
4. Add in-demand amenities.
5. Focus on repeat guests.
6. Work with a revenue manager.
7. Manage your online reputation.

Read on for six tips you can use to maximize occupancy:

1. Target the right market. This is pretty obvious advice but finding your market and targeting it is the most essential step for making bookings.
2. Offer something special.
3. Promote your location.
4. Take advantage of local events.
5. Collaborate with locals.
6. Be inclusive.

5 Ways to Attract New Guests to Your Hotel (Without Competing on…

1. Embrace Emotion. While discounts and special offers appeal to your audience’s wallet, effective content marketing should speak to their hearts.
2. Tell a Story.
3. Encourage Sharing.
4. Offer Value.
5. Make it Immersive.

6 Ways To Promote A Hotel On A Budget

1. Embrace Social Media.
2. Write Blogs that Fit with Your Branding.
3. Create a Captivating Web Experience.
4. Offer Packages and Promotions.
5. Support Local Schools and Colleges.
6. Support Local Businesses.

Discover 19 hotel amenity ideas that will impress your guests:

• Personalized welcome gifts.
• Snack baskets with local flavor.
• Coworking spaces or in-room offices.
• Free bike options.
• Free car options.
• In-room beer taps.
• In-elevator or in-room bartenders.
• In-room games.

Hotels are found in center-city, suburban, and airport locations.

Here’s our list of common issues that hotel guests encounter when staying at a hotel.

• Unclean Rooms. This is a common issue with lower end hotels, but a complaint like this can happen even to the best hotels out there.
• No Hot Water.
• Rude Staff.
• Surprises.
• Uncomfortable Rooms.
• Bad Food.
• Conclusion.

The qualities that a hotel, motel, or resort clerk need to have include people skills, friendliness and warmth. A clerk should be friendly and have a feeling of warmth towards every other staffs or customers. A clerk is the first meeting point when one gets to a hotel and he or she should attend to customers very well.

A GSA is an extension of a hotel brand Sales and Marketing team and works hand in hand with the brand’s sales team. The GSA adapts the brand’s overall global plan to the specific market place.

Guest Service Agents communicate with guests looking to make or cancel hotel reservations. They greet guests on arrival, assign them rooms and suites, issue keys, and collect payment information. Guest Service Agents coordinate housekeeping, porters, transport providers and kitchen staff to meet guest requirements.

GSA Hospitality Abbreviation

GSA – General Services Administration.

Guest Room Attendant (GRA), Housekeeping.

Guest Services Agent (GSA) Career.

A receptionist is an employee taking an office or administrative support position. The work is usually performed in a waiting area such as a lobby or front office desk of an organization or business. Such receptionists are often called front desk clerks.