Instead, “high tech, high touch” means that people should find a balance between high-tech skills and high touch skills of life, the latter being activities that keep us healthy, creative, and energized.

High-touch customer service is a category of contact center interaction that requires human interaction. High-touch customer service can be contrasted with low-touch customer service, which uses automated phone systems an online self-service portals to answer customer questions and process business transactions.

High touch – Helping customers on a human level through various stages of the buying process and lifecycle. It involves a much higher participation, and usually relies on one individual or team within the company to maintain direct, personal, and frequent contact with accounts.

High-technology businesses are those engaged in securing growth and revenue from industry sectors characterized by new and rapidly changing technology. Today, high-tech businesses are involved in industries as diverse as food exporting, retail product design, oil extraction, and a host of others. …

: technology involving the production or use of advanced or sophisticated devices. Other Words from high tech. high-tech adjective.

4 High-Tech Industries (and a Really Low-Tech One) That Are Booming With No End In Sight

• eDiscovery software. With the amount of litigations increasing, the legal scene is keeping an eye out for eDiscovery software.
• Virtual reality and artificial intelligence.
• Food trucks.
• Autonomous vehicles.
• Solar energy.

•high-tech (noun) mechanisation, mechanization, sophisticated, advanced.

A staycation is a play on the word “vacation” and means spending time off in or near your own home, rather than traveling to another location. People take staycations for many reasons, including but not limited to saving money, avoiding travel, and taking advantage of what is available in their town or city.

1. What does it mean when a hotel is staycation approved? Hotels that wished to provide accommodation to guests for the purposes of leisure needed to apply to Singapore Tourism Board (STB) before they could start accepting leisure bookings.

“Frenemy” (also spelled “frienemy”) is an oxymoron and a portmanteau of “friend” and “enemy” that refers to “a person with whom one is friendly, despite a fundamental dislike or rivalry” or “a person who combines the characteristics of a friend and an enemy”.

Frenemies are people who are formally friends, but who do not support you or help you. With their underhanded and passive-aggressive behavior they can make you miserable. And with their covert aggression they undermine your social status and chances of success.

frenemy noun – one who pretends to be a friend but is actually an enemy [Merriam-Webster]

9 Telltale Signs You’re Dealing With an Inauthentic Person

1. Are generally full of themselves.
2. Are manipulative and judgmental.
3. Don’t express their emotions freely and clearly.
4. Aren’t interested in learning from their mistakes.
5. Have unrealistic perceptions.
6. Are attention getters and people pleasers.
7. Have a hostile sense of humor.
8. Lack consistency.

So, how can you tell if someone is truly happy—or masking another emotion? A sign of happiness is when the sides of the lips rise symmetrically (as in the first picture on the left). In an authentic smile the eyelids drop, and the eyebrows lower accompanied by a symmetrical smile (see the picture on the right).

“Fake it ’til you make it” works for me and I wanted to share my thoughts on ways to fake being happy with you too.

1. Find an outlet. When bad times hit, keeping it bottled up inside is one of the worst things you can do.
2. Find something to laugh at.
3. Create a Happy Playlist.
4. Sing!
5. Make someone else happy.