Agriculture, Food, and Natural Resources

Sample occupations include:

• Agricultural Products Sales Representative.
• Animal Breeder, Husbandry.
• Animal Geneticist.
• Animal Nutritionist.
• Animal Scientist.
• Aquacultural Manager.
• Poultry Manager.
• Veterinarian.

Career Clusters

• Agriculture, Food, and Natural Resources.
• Architecture and Construction.
• Arts, Audio/Video Technology, and Communications.
• Business, Management, and Administration.
• Education and Training.
• Energy.
• Finance.
• Government and Public Administration.

We expect employment opportunities in occupations related to food, agriculture, renewable natural resources and the environment to grow 2.6% between 2020 and 2025 for college graduates with bachelor’s or higher degrees.

Agriculture, Food, and Natural Resources Career Pathways. There are seven career pathways in this cluster: agribusiness systems; animal systems; food products and processing systems; environmental service systems; natural resources systems; plant systems; and power, structural, and technical systems.

five career pathways

The Human Services Career Cluster prepares you for jobs that relate to families and human needs. This career cluster is organized into seven career pathways: Consumer services. Counseling and mental health services.

• Social and human services assistants: $33,750.
• Rehabilitation counselors: $35,630.
• Substance abuse/mental health: $44,630.
• Health educators and community health workers: $46,080.
• Marriage and family therapists: $50,090.
• Probation officers and corrections specialists: $53,020.
• School and career counselors: $56,310.

Here are some common customer service jobs and what they pay:

• Call Center Agent.
• Concierge.
• Client Relations Associate.
• Client Services Coordinator.
• Customer Service Representative.
• Front Desk Associate or Receptionist.
• Member Services Specialist.
• Patient Care Coordinator.

Other customer service jobs to consider: Call Center Agent. Customer Care Representative. Client Representative.

How Much Does a Customer Service Representative Make? Customer Service Representatives made a median salary of $34,710 in 2019. The best-paid 25 percent made $43,980 that year, while the lowest-paid 25 percent made $27,630.

Based on national averages in the U.S., these were some of the highest-paid customer service positions (excluding clear management positions): Customer Experience Associate ($19 per hour, on average) Customer Service Sales Associate ($16 per hour, on average) Customer Service Professional ($14 per hour, on average)

Customer service has very few barriers to entry and is a first job for many, many people.

The average salary for a Customer Service Representative is $65,000 in Sydney, Australia.

Working in customer service can be extremely rewarding. You help people achieve goals and play a direct role in customer success. And, the professional skills you develop in this field can be applied to any career you pursue. Most people look at customer service as an entry-level role.

How to deal with angry customers

1. Stay calm.
2. Shift your mindset.
3. Acknowledge their distress.
4. Introduce yourself.
5. Learn about the person you are talking to.
6. Listen.
7. Repeat their concerns back to the customer.
8. Sympathize, empathize and apologize.

The Top Non Customer Service Jobs

• Software developer. Average base pay: $76,526 per year.
• Computer systems analyst. Average base pay: $64,394 per year.
• Market research analyst. Average base pay: $76,634 per year.
• Statistician. Average base pay: $76,884 per year.
• Auditor. Average base pay: $56,691 per year.
• Multimedia artist.
• Video editor.
• Technical writer.

While it may not be particularly difficult to join the customer service field, it will take time to master it and to learn the unique processes and procedures of your employer. Don’t be afraid to ask your boss and colleagues for tips as you aim to exceed expectations in the customer service jobs you hold.

Essentially, the 3 important qualities of customer service center around three “p”s: professionalism, patience, and a “people-first” attitude. Although customer service varies from customer to customer, as long as you’re following these guidelines, you’re on the right track.

How to Handle the 7 Toughest Customer Support Challenges

• Your Customer is Angry.
• There’s an Outage or Other Crisis.
• A Customer Requests a Discount You Can’t Give.
• A Customer Requests a Feature You Won’t Build.
• A Customer Asks a Question You Can’t Answer.
• You’re Overwhelmed by a Backlog of Tickets.
• You Have to Fire a Customer.

The 4 Principles of Exceptional Customer Experience

• Being Where Our Customers Are. The first driving principle is providing contextual in-product help whenever possible.
• Making It Easy to Find Answers Fast.
• Consistency and Compassion.
• Closing the Loop.

Effective Communication: Five Principles to Perfect

• Understand yourself. Understanding who you are and what your natural tendencies are is the first step to being an effective and genuine communicator.
• Understand your audience.
• Listen actively.
• Simplify.
• Find a perfect time.

7 Pillars of Great Customer Service

• Fit Matters. Not everyone is a good fit to serve as an Account Manager.
• Make it Personal. But customer service is not just about being nice and being organized.
• Connections Matter.
• We Take Into Account Your Desire for Control.
• Empowerment Matters.
• Never Settle.
• Focus on Retention, not Acquisition.

These five critical pillars of customer experience investment can help lead directly to business results:

• A Culture of CX Leadership.
• CX Touchpoint and Journey Management.
• Customer Intelligence.
• Connected Employees.
• Continuous Innovation.

As such we have made six commitments to our customers which we will back up with our actions and service levels.

• Reliability. Network and systems reliability is central to delivering an outstanding customer experience.
• Availability.
• Simplicity.
• Adaptation.
• Anticipation.
• Accountability.

7 Essential Components of Excellent Customer Service

• Prioritize each customer. Every customer deserves to be treated as the important part of your business that they are.
• Strive for a great reputation.
• Apologize when needed.
• Be reachable.
• Respond as quickly as possible.
• Teach proper communication skills.
• Deliver a consistent experience.

The three components of excellent service quality

• Great service climate is a key to excellent service quality.
• Service Strategy.
• Service Performance.
• Customer Results.

What are the most important customer service qualities?

• They are loyal.
• Good employee traits.
• They are natural problem-solvers.
• They are highly conscientious.
• They are persuasive.

ESSENTIAL ELEMENTS FOR CUSTOMER SATISFACTION

• Be aware of these things every customer expects from you. a) Customer wants to be heard.
• SCC – (SMILE, CONTACT, and COMMENT)
• Empathize with your customers.
• Create solutions for your client’s issues and compliance.
• Clarify the situation with the client.
• Follow up with all your customers.