The Leadership Process includes five essential steps:

Tuckman’s model identifies the five stages through which groups progress: forming, storming, norming, performing, and adjourning. Each of the five stages of team development represents a step on the team-building ladder.

To have a great team, there is no surefire recipe for success. A combination of solid leadership, communication, and access to good resources contribute to productive collaboration, but it all comes down to having people who understand each other and work well together.

1. Step #1: Leadership Orientation and Commitment.
2. Step #2: Assessment of the Business and Organization.
3. Step #3: Development of Strategy and Vision.
4. Step #4: Chartering the Change Process.
5. Step #5: Integrated Management of Business Performance.

Overall, when communicating with an amiable person, be sincere, open, and willing to listen to other point of views before making rash decisions. Driver Personality Types – Amiable people do not like independent decision making. Try to be a bit more inclusive in the decision process if and when at all possible.

The amiable personality type is a very patient and well-balanced individual. They’re quiet but witty. They’re very sympathetic, kind, and inoffensive—amiables do not like to offend people. An amiable is easy going and everybody likes the amiables.

Strategies for working with amiable customers include:

1. Listen carefully to what an amiable customer is saying.
2. Keep your conversations with amiable customers focused.
3. When you do discover the problem an amiable customer has, be sure to reassure him or her that the problem is going to be resolved.

What are the Different Types of Customers?

• Loyal customers: Customers that make up a minority of the customer base but generate a large portion of sales.
• Impulse customers: Customers that do not have a specific product in mind and purchase goods when it seems good at the time.