The most common types of ADR for civil cases are mediation, settlement conferences, neutral evaluation, and arbitration.

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In some disputes, arbitration can be nearly as expensive as litigation. In part, this is because both sides must prepare their cases for presentation before a third party decision maker, just as they would have to do to appear in court.

Negotiation, mediation and arbitration – often called ADR or alternative dispute resolution- are the most well-known. Whether you are involved in a family or neighborhood dispute or a lawsuit involving thousands of dollars, these processes should be considered.

Why do you need one? A dispute resolution clause will minimise the possibility of a dispute or misunderstanding escalating to the point where the parties are faced with a time consuming and expensive Court action to resolve their differences.

Some Ways to Resolve Conflicts

• Talk directly. Assuming that there is no threat of physical violence, talk directly to the person with whom you have the problem.
• Choose a good time.
• Plan ahead.
• Don’t blame or name-call.
• Give information.
• Listen.
• Show that you are listening.
• Talk it all through.

Here are some common causes of workplace conflict and some tips on how to avoid them

• Resistance to Change. People get stuck in their habits because they are familiar and easy to follow.
• Unclear Job Expectations.
• Poor Communication.
• Toxic Work Environment.
• Differences in Personality.
• Poor Work Habits.