Tap on the ‘Mini Statement’ Menu at the bottom of the display. From the mini statement, tap on the green arrow (on the right) on the transaction you want to reverse. You will get a prompt asking you if you really want to reverse the transaction, tap yes and you are good to go.

Safaricom allows its customers to share data bundles with their family and friends. This service is open to both postpaid and prepaid clients. The minimum amount of data bundles that you can transfer is 5 MB, while the maximum is 10 MB at any one time. The maximum amount you can transfer in a day is 20 MB .

Yes, you can request someone send you data by dialling *112*1*CellCPhoneNumber#. How do I transfer data? Enter the amount of data you wish to send. Enter the phone number of the person you wish to send the data to.

Opt into the Service by dialing *544# and select Bundle management then Data Save then choose option 1: “save bundles by reducing speed”. You will receive the following SMS confirmation message: You have activated Data Save. You will now browse the internet at optimized speeds.

You can start using the Service in the following ways:

1. USSD: Dial *544# from your Safaricom mobile or data line; Select “data sambaza”;
2. SMS: Send an SMS with the amount of bundles in MBs *Mobile number to 450; Example of an SMS message 10*0722000000 send this to 450;
3. Internet: Log onto safaricom.com/bundles;

Sambaza Internet

1. Dial *544#
2. Select Internet Sambaza.
3. Enter amount of internet data bundles to Sambaza.
4. Enter the mobile number you want to sambaza.

Dial *544# from your Safaricom mobile or data line; Select “data sambaza”; Enter amount of bundles to sambaza in MBs e.g 10 MBs. Enter the Safaricom number to sambaza to (“the recipient”).

Connect another device to your phone’s hotspot

1. On the other device, open that device’s list of Wi-Fi options.
2. Pick your phone’s hotspot name.
3. Enter your phone’s hotspot password.
4. Click Connect.

Convert Airtime to Cash

1. Dial *384*3#
2. Select option 1.
3. Select Safaricom.
4. Select amount of airtime to convert and confirm.
5. Select Self.
6. Receive an SMS & follow instructions.
7. Receive MPESA instantly on your phone! 😊

Step 1: Dial *544#. Step 2: Select option 4 (Data bundles with no expiry). Step 4: Enter the mobile number that you want to buy data for. Step 5: Select the data package.

Internet Sambaza is yet another thumb up for Safaricom as they set out on a journey of democratizing information and introducing more clients to the data age pushed through their blend of moderate network and smart gadgets.

Sambaza Internet is both accessible through USSD, online, and through instant message choice. It can be used on a USB modem or your mobile phone. If you are thinking about how to transfer bundles, utilize this strategy. Follow the prompts.

You can transfer a maximum of the 20MB worth of bundles and a minimum of 5MB a day, highest permitted per session is set at 10 MB. Keep in mind only PostPay Individual Advantage can sambaza to prepay account.

You can sambaza your airtime in two ways; By short text message or the USSD. • Enter the amount of airtime you have to sambaza then add # then the number you have to sambaza to, e.g., 80#0716444444