How to Troubleshoot:

By using a technique called DNS (Domain Name Server) hijacking, hackers can breach the security of your home Wi‑Fi and potentially cause you a great deal of harm. They can redirect your traffic to a website run by them, causing you to unwittingly give your credit card number or Facebook login credentials to a criminal.

A router can get a virus if hackers can get through the initial login screen and modify the router settings. In some cases, viruses can modify the embedded firmware that controls the router software. Two common router viruses that have infected thousands of routers in the past include the Switcher Trojan and VPNFilter.

1. Reset your modem and router: Disconnect the cable that connects the computer to the modem. Turn off the modem and the router.
2. Check firewall and antivirus configurations; follow the steps in this article.
3. Running Windows Network Diagnostics.
4. Uninstall VPN if you have any.

Yes, it’s entirely possible to get infected by simply visiting a website. Most commonly via what we call “Exploit Kits”. Right now, EK are used to deliver a lot of dangerous malware (such as banking trojans and Cryptoware) to computers worldwide. So using a standard Antivirus and Antimalware won’t cut it.

Originally Answered: What happens if you go on an unsecure website? In most cases nothing. However, if you send information through the website, it is possible that the information can be intercepted.

The hackers don’t steal your phone and physically downloaded malware—they don’t need to. Instead, they have planted viruses on websites designed to infect smartphones. Then they get people to click on a link from their phones, which takes them to the website and the malware link. It’s as simple as that.

Scammers send fake text messages to trick you into giving them your personal information – things like your password, account number, or Social Security number. If they get that information, they could gain access to your email, bank, or other accounts. Or they could sell your information to other scammers.

If your PC, Mac, iPhone or Android smartphone becomes infected by a virus, a factory reset is one way of potentially removing it. However, a factory reset should always be approached with caution. You will lose all your data. It does remove viruses and malware, but not in 100% of cases.