Step 1: Enter the Android recovery mode on your Samsung Galaxy as mentioned in Section 5. Step 2: Select ‘Wipe data/factory reset’. Step 3: On some Galaxy, you need to tap on ‘Yes – delete all user data’ to confirm your option. Step 4: After that, highlight the ‘reboot system now’ and choose it.

Samsung also outlines an alternative factory reset technique you can try in its online help:

1. Switch off the device.
2. Press and hold the Volume up button, the Power button and the Home button at the same time.
3. When you feel the device vibrate, release ONLY the Power button.
4. A screen menu will now appear.

If your device is frozen and unresponsive, press and hold the Power button and the Volume button down simultaneously for more than 7 seconds to restart it.

Plug in phone, wait five minutes, and then try to do a Force Restart. This ensure the phone has enough power to restart, and restarting could clear any errors that might be affecting the screen. If possible, remove the battery, wait 30 seconds or more, and then reinstall the battery and start your phone.

6. Reset Your Android Device

1. Press and hold the Power button and Volume Down for a few seconds until you see the Android logo on the screen.
2. Use the Volume Up and Volume Down keys to navigate to Recovery Mode.
3. Press the Power button.
4. Use the Volume keys to select Wipe Data/Factory Reset and press the Power button.

1. Restart the device. It may sound pretty basic, but when your touch screen stops working, simply restarting your touch screen device is usually all it takes to fix the problem.
2. Clean the touch screen and screen protector.

Press and hold the volume down key and the power/side key for seven seconds. It’s really as simple as that! Press, hold, and wait.

On most phones, press your phone’s power button for about 30 seconds, or until your phone restarts. On the screen, you might need to tap Restart ….For more info, contact your device manufacturer.

1. Open your phone’s Settings app.
2. Tap System. Developer options.
3. Turn off Developer options.

Using the “Volume Down” button, highlight “wipe cache partition” and press the Power button to select it. After the cache partition is cleared, the Note 4 will reboot automatically

Using the “Volume Down” button, highlight “wipe cache partition” and press the Power button to select it. After the cache partition is cleared, the Note 4 will reboot automatically If the method above didn’t help you fix the black screen problem on the Samsung Note 4, then you should try to factory reset the smartphone.

Follow the three-steps-guide on the interface. Firstly, turn off your screen broken Note 5. check and when it is power off, it is the high time to “Press and Hold the Home Button, Volume Down Button and Power Buttons at the Same Time”. And keep holding until the special download mode menu shows up.

Wi-Fi Calling settings don’t transfer after switching devices and/or performing a factory data reset. You need to enable Wi-Fi Calling manually if you want to use it. Ensure the device is powered off. If screen is frozen, remove/reinsert battery.