+353 1 245 8000
Virgin Media Ireland/Customer service
Q. Does Virgin Media have an email address?
Select on Create a new account. Choose a name to be associated with the email address. Select the email address you want (this will always end in @virginmedia.com) Next, set up a password for the new email address.
Table of Contents
- Q. Does Virgin Media have an email address?
- Q. How do I write to Virgin Media?
- Q. How do I report a problem with Virgin Media?
- Q. How do I make a complaint about Virgin Media?
- Q. Can I sue Virgin Media?
- Q. Is Virgin Media IMAP or POP?
- Q. What’s the best way to contact Virgin Media?
- Q. What should my Virgin Media username and password be?
- Q. When is the Virgin Media phone line open?
- Q. Where do I Find my Virgin Mobile password?
Q. How do I write to Virgin Media?
How to complain directly to Virgin Media. Virgin Media’s customer service team is on 0345 454 1111 for broadband, TV, landline and mobile customers. You can also complain by writing to Complaints, Virgin Media, Sunderland, SR43 4AA.
Q. How do I report a problem with Virgin Media?
You can report a loss of service or outage online, or give our friendly team a call on 150 from your Virgin Media home phone or mobile, or on 0345 454 1111 * from any phone.
Q. How do I make a complaint about Virgin Media?
Call us free on 0800 052 0800 and one of our dedicated complaints team will be happy to help. If we can’t settle your complaint during the first call we’ll agree a resolution with you and try to provide a plan of next steps with dates. You can also view our full code of practice for complaints.
Q. Can I sue Virgin Media?
If you are eligible for Virgin Media’s automatic compensation scheme but VM has not made payment you can sue for what’s outstanding plus costs, but don’t expect to get anything more. If you still have a broadband problem you can post information about it on one of the forums.
Q. Is Virgin Media IMAP or POP?
Virginmedia.com (Virgin Media Mail) provides IMAP access to your Virginmedia.com (Virgin Media Mail) account, so you can connect to your email from mobile devices and desktop email clients.
Q. What’s the best way to contact Virgin Media?
Virgin Media does not have a contact email, so employ a different method contact them. You can call, live message, use the community forums, or use a relay service to get the help you need. Method 1 Calling Virgin Media Download Article
Q. What should my Virgin Media username and password be?
Your username is usually the email address that you gave us when you registered for My Virgin Media. Your password is between 6 and 10 characters, begins with a letter and contains a number.
Q. When is the Virgin Media phone line open?
This line is open seven days a week, from 8am to 10pm. You may experience a wait time when calling Virgin Media, due to the volume of calls they recieve. If possible, avoid calling when you are rushed for time.
Q. Where do I Find my Virgin Mobile password?
Sign in to your Virgin Mobile account. Your username is usually the email address that you gave us when you registered for My Virgin Media. Your password is between 6 and 10 characters, begins with a letter and contains a number.
