If you can’t open EA Desktop, you can also follow these steps to clear your cache.

Call, chat, or email us You can call us, chat with us, email us, have us call you, or get help from the player community at Answers HQ, depending on your issue.

You can email them on this website https://help.ea.com/en/contact-us/.

1. Open the Start menu.
2. Find EA and click the downward arrow to expand.
3. Select App Recovery.
4. A confirmation window will pop up.
5. Click Clear Cache.

Select the file destination to other than the previously installed origin installation path. Check all the boxes in the origin setup and uncheck the beta version. when installed, you’ll see that the “you must be online to login” msg that you usually have at the top of the page in a black box has disappeared :0.

Re: Well that didnt go as planned MAC It removes all the hidden cache files at once, without your having to go folder by folder. If that doesn’t work, run the Origin reset tool again, then uninstall Origin without opening it after the reset. Then you can download a new copy.

Resetting Origin

1. Download the Reset Origin tool.
2. Open a Finder window and navigate to your Downloads folder.
3. Find ResetOrigin.
4. Double-click the ResetOrigin file in the expanded window.
5. Click the Reset Origin button.
6. Enter your password and click OK to start the reset.

How to uninstall the Origin client the easy way

1. Open the Control Panel by searching for it in the Start menu.
2. Click Uninstall a program under Programs.
3. Click Origin, then click Uninstall. You’ll get a warning that EA games may not be functional.
4. Click Uninstall.

Open Origin up, and install the games! Open Origin back up, and after giving it a few seconds, it should start to read the games. After a few more seconds, it’ll tell you it’s ready to install! click “install”, and you’re ready to go!