We appreciate your energy and the time you share with us and all the other players. However, we are not able to accept any ideas or suggestions.

[email protected] is our account support mailing email. Please send us a direct message with your account username and email address.

If you need to contact Ubisoft’s customer support, dial 919-460-9778.

To start a live chat for one of your existing issues:

1. Navigate to https://support.ubisoft.com/Cases, and log in if prompted.
2. Click on your Case Number.
3. Add any new details or attach and new attachments you have.
4. Click on the Continue As Chat button. Was this helpful? Liked it? Share the love!

We’re happy to announce that a new chat service will be available in the desktop app and PC overlay in the coming weeks. Along with a more stable, reliable, and faster service, one of our key goals is to provide you with safe and friendly environment so you can connect with other players.

Ubisoft Entertainment SA (/ˈjuːbisɒft, -sɔːft/; French: [ybisɔft]; formerly Ubi Soft Entertainment SA) is a French video game company headquartered in the Montreuil suburb of Paris with several development studios across the world.

Ubi.com is UP and reachable by us.

You can update your email address easily from our Account Management website!

1. Navigate to the Account Management website, and log in to your Ubisoft account.
2. Click on the Account Information tile.
3. Navigate to the Private information section.
4. Click on the Edit button.
5. Click on the Change button.

Ubisoft has sent out emails to anyone that has a U-Play account that one of the company’s websites has been hacked. “During this process, we learned that data had been illegally accessed from our account database, including user names, email addresses and encrypted passwords,” says the email.

To change your username: Go to the Account Information page. Click the Pen icon next to your current username. Enter your new username in the Username field.

To create a Ubisoft account, users need to be above the minimum age set in their respective countries (for example: 13 years old in the United States and Canada, 16 in most European countries). This means that you won’t be able to create a Ubisoft Account if you use a Nintendo Child Account.

Troubleshooting “Service is unavailable” and “A Ubisoft Server is unavailable” errors. If you are installing an older Ubisoft game, the Ubisoft Connect client provided on the disc might be out of date. If you have installed the Ubisoft Connect client with your game, please leave the default destination as suggested.

Assassin’s Creed Valhalla requires a connection to the Ubisoft Connect service in order to play the game. The game will then allow you to start playing without having to log in.

Assassin’s Creed Valhalla does have one sort-of online multiplayer feature up its sleeve. As outlined on the game’s official website, you can create your own custom raider. Accessible once you reach a certain part of the game, you can have a team of mercenary Vikings who you can share online with your friends.

Assassins Creed: Valhalla runs on the AnvilNext game engine. Assassins Creed: Valhalla requires at least a Radeon RX 570 8GB or GeForce GTX 1060 to meet recommended requirements running on high graphics setting, with 1080p resolution. This hardware should achieve 60FPS. The RAM requirements are at least a 8 GB memory.

Assassin’s Creed Valhalla is meant to have a stand-alone storyline; new players need not play the previous titles to enjoy the next-gen Valhalla. The new AC: Valhalla will start a fresh new chapter of the story depicting the Vikings.

This game’s setting was the oldest until Odyssey came out. Odyssey is set in Ancient Greece in the year 431 BC, making it the furthest back in time, of all the AC games. Valhalla is probably going to link these two games to the rest of the Assassin’s Creed story.

Assassin’s Creed Valhalla is a unique entry in the franchise. Not only does it serve as a continuation and refinement of the last two RPG entries, AC Origins and AC Odyssey, but it brings many of the old beloved features such as insta-kill hidden blades, social stealth, and more.